If you need to rearrange or cancel an appointment, please make sure you give us at least 24 hours notice otherwise a 50% fee will be charged.
Terms and Conditions
Rearranging and Cancelling appointments
Arrival
As a courtesy to all our clients, late arrivals will lessen your time spent with us. You will however still be charged the full price for the treatment booked.
Children
Children are welcome in the Salon but we are unable to allow them into the Treatment Rooms.
Courses
All treatments we offer can also be purchased as a ‘course of treatments’. If you pay for 5 treatments upfront, you’ll get 6. Payment must be made upfront for the 5 treatments. There is no expiration date on courses and they are also non refundable.
Free Consultations
Consultations are free and available for all our Treatments
Personal Property
You accept full responsibility for your personal property and belongings while on our premises. We accept no responsibility for loss or theft of any of your personal items. Any goods left and not re-claimed within 2 months will be disposed of.
Gift Vouchers
These are available for purchase, either for a particular treatment or for an amount of money. All vouchers are valid for 4 months from date of purchase.
Mobile Phones
To be considerate to all other clients, please switch off your mobile phone when you arrive for your treatment.
Health Conditions
Please advise us of any health conditions and any medication you are taking as this may affect your treatment with us.