Terms and Conditions

Rearranging and Cancelling appointments

If you need to rearrange or cancel an appointment, please make sure you give us at least 24 hours notice otherwise a 50% fee will be charged.

Arrival

As a courtesy to all our clients, late arrivals will lessen your time spent with us. You will however still be charged the full price for the treatment booked.

Children

Children are welcome in the Salon but we are unable to allow them into the Treatment Rooms.

Courses

All treatments we offer can also be purchased as a ‘course of treatments’. If you pay for 5 treatments upfront, you’ll get 6. Payment must be made upfront for the 5 treatments. There is no expiration date on courses and they are also non refundable.

Free Consultations

Consultations are free and available for all our Treatments

Personal Property

You accept full responsibility for your personal property and belongings while on our premises. We accept no responsibility for loss or theft of any of your personal items. Any goods left and not re-claimed within 2 months will be disposed of.

Gift Vouchers

These are available for purchase, either for a particular treatment or for an amount of money.  All vouchers are valid for 4 months from date of purchase.

Mobile Phones

To be considerate to all other clients, please switch off your mobile phone when you arrive for your treatment.

Health Conditions

Please advise us of any health conditions and any medication you are taking as this may affect your treatment with us.